Sesui Pop-up Connect is a ready-made contact centre solution hosted in our cloud, and provided as an on-demand service to charities and not-for-profit organisations to support their campaigning activities.
We point your fundraising numbers to our cloud, delivering every call to your agents and volunteers wherever they’re located — a temporary contact centre or working from home.
Traditionally, collecting donations by phone requires call handlers to be on point at any time of the day or night. As part of Sesui Pop-up Connect, we give callers the choice of using a self-service application to fast track their donations, without speaking to an agent.
Our automated calling feature uses a PCI DSS compliant credit card facility so that donations can be made 24/7. Donors hear a pre-recorded message and then securely enter their card details. The data’s not visible to the agent and is captured and processed in a highly secure way.
The quickest way to understand how Sesui can help you, is to talk with one of our consultants. Simply complete the form and we’ll be in touch.
With Sesui you don’t have to worry that you haven’t planned enough seats for your contact centre. Our cloud automatically scales up to meet call volumes, ensuring that no call is lost.
We can support more agents in your contact centre and can also extend the service to anyone drafted in as remote agents from other locations.
