Infographic – Making the Human Connection In Business Travel

Travel is big business, generating over $8.72 billion in revenue every year.  And as the lines become increasing blurred between business and leisure travel – with many travellers now extending business trips to include some personal time – Travel Management Companies need to be able to cater for this as well as face new competition from consumer-led businesses such as AirB&B.

This infographic explores the many challenges facing the modern TMC, and underlines how, by empowering your staff with the right tools and technologies,  you can deliver customer service that serves as a competitive advantage.

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