Contact Centre as a Service – Service Definition

Sesui Cloud Communications contact centre solutions provide the flexibility to enhance an existing hardware estate by moving telephony intelligence into the cloud, or, replace and reduce your exposure to cost and resource through continuing to operate site-based systems.

Sesui have been delivering cloud-based services for over 15-years and have public sector and private sector clients utilising in-house developed and supported software.

Sesui’s Contact Centre as a Service (CCaaS) provides access to market-leading software and an opportunity to improve significantly an organisation’s interaction with clients; offer more flexible working arrangements for employees and accumulate business data to aid business planning, capacity management and business continuity.

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