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Making Vital Connections in Cloud Contact Centres
Sesui provides a virtual contact centre that will transform your customer communications and revolutionise the way your teams work. We put your phone system in the cloud, rather than on your desk, giving you the freedom to mobilise your agents.
How cloud contact centres support flexible working in healthcare
Every day the NHS faces increasing demand for clinical services, with fewer resources to deliver it. See Sesui’s tailor made solutions to help make your patient consultations run more smoothly. Because even though your job is complicated, connecting with your patients doesn’t need to be.
Future-proof telephony for Out of Hours & NHS 111 functional integration
Sesui provides a telephony environment that is easy to integrate, supports collaborative working within the healthcare community and helps to avoid fragmentation of services.
Accurately match clinical & non-clinical capacity against demand for your services
Sesui produces operational intelligence on the profile of calls enabling you to plan clinical and non-clinical capacity requirements.
Client Case Studies
Brady, international manufacturer of identification and safety solutions
Sesui’s Virtual Contact Centre helped Brady establish its pan-European Technical Service Team across 22 countries, whilst delivering improved telephone support for its customers, pro-actively managing resources, and providing location independence and flexible working options for employees.
Herts Urgent Care, 111 & Out of Hours provider
Sesui’s Virtual Contact Centre helped 111 and Out-of-Hours provider, Herts Urgent Care (HUC), unify communications, share resources and better manage capacity to create a healthier, more responsive organisation.
Jai Medical Centre, GP surgeries
Sesui enabled the five surgeries under Jai Medical Centre to work collaboratively and improve telephone-based support for its patients, whilst better utilising resources between the sites and making substantial cost saving using IP telephony.
Award-winning innovators; creating a better customer experience by simplifying the world of cloud telephony.