Sesui MS Teams Integration

Make the most of your existing investment

Covid has changed the way we work and most significantly, WHERE we work. Flexible working solutions such as Sesui’s softphone and collaboration via MS Teams have been adopted to overcome the de-centralised approach to work.

The unique nature of the Sesui platform means that we are directly compatible with your Microsoft Teams application. This means that if you already have Teams licences,Sesui can make and deliver calls directly to that application.

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With the adoption of Microsoft Teams as a collaboration tool across organisations, Sesui wanted to simplify how calls are made and received with our MS Teams integration, removing the need for a VoIP handset.

Rolling out the Sesui MS Teams integration to your employee couldn’t be simpler – using their existing username and password, they are immediately ready to go. Wherever your staff might be, they can be contacted through MS Teams licence from any phone.

Benefits include:

Less to log in to– Just log in to MS Teams to make and receive calls
Security and Governance – All calls can be logged, recorded and centrally reported
Everyone can contact your staff – Give out a regular 0203 number for contacts to reach you on, and your MS Teams app rings
Provides DR and supports flexible working – Any call into your organisation’s 0800, 0345, etc. numbers can be routed to anyone, in any location.

Try it for free

Contact the Sesui team to get a free trial of the Sesui Service with your MS Teams App

Trust Sesui

If you’re in the public sector, you can purchase our solutions faster and more cost-effectively through the government’s G-Cloud framework, where we’re an approved Crown Commercial Supplier.

Eight years ago Sesui became one of the stakeholders in our vision for the future, and we made the decision to put our phone system in the cloud. Back then the cloud was a Silicon Valley buzzword and not particularly ‘NHS’. But we did it and very quickly saw results.

We’re one of just a handful of approved communications providers on Practice Index, set up to help practice managers find the very best partners for their organisation.

With telephone donations increasing year-on-year, it was important our contact centre solution could adapt and grow alongside the St Martin-in-the-Fields Christmas Appeal. Sesui provides us with a high level of insight from the call data, and the team works with us to refine the process for next time.

Kudos to Sesui for efficiently delivering a solid, scalable, real-time, flexible and responsive call management solutions across our ever-evolving environment.

When an OHES Environmental customer needs to contact us, it’s critical that they get through. Sesui supplies a level of reliability that means customers can call us and we can immediately meet their needs.

Sesui are proud to have received our ISO/IEC 27001 Information Security Management certification following a comprehensive audit from the leading organisation in the field, BSI.

You can rest assured that we have: secure connections, devices and software; controlled access to our data; up-to-date devices; and full protection against viruses and other malware. All fully certified as part of the government’s Cyber Essentials scheme.

“Our customers don’t care where the team is based. All they want to know is that we’re committed to supporting all of our European territories. And thanks to the Sesui Virtual Contact Centre, we’re able to give our customers the service they expect, in their own language.”