I want to explore flexible working
Employees are making it clear that they prize flexible working above many other benefits* (including healthcare), and now expect this freedom as part of their employer offer. Some businesses are already a step ahead, realising the value of flexible working as a way to increase employee retention, particularly in call centres where churn rates are high. And even more are beginning to see how a dispersed workforce is actually a shrewd way to connect specialist colleagues, such as out-of-hours GPs, to people in need. So as the trend for remote working takes a tighter hold, Sesui Cloud Call Manager can make it work for you. We can take the pressure off your critical people resources so that they can work from home, in the field, or when visiting customers. Find out how your flexible working needs can be solved with Sesui Virtual Contact Centre.
*Survey by HR executive and research firm Randstad, 2016
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“Our customers don’t care where the team is based. All they want to know is that we’re committed to supporting all of our European territories. And thanks to the Sesui Virtual Contact Centre, we’re able to give our customers the service they expect, in their own language.”
Technical Services Manager
– Brady EMEA