Why do we only think about homeworking when the weather forces us to?
When the mercury rises, two things are almost inevitable in the UK: The rail network grinds to a halt, and the tabloids get excited about Manchester being hotter than Rio, advising readers of their right to wear flip flops in the office or demand to leave if the temperature goes rises too high.
But if things are really such a struggle, can’t we all just stay at home? In fact, why do we still feel the need to work from the office at all?
The very concept of slogging into the office for the 9 to 5 is out-of-date. Its existence is largely attributed to American Labour Unions representing workers on Henry Ford’s production lines in the 1800’s, and we’d like to think we’ve moved on a little since then. But the fact is, there’s still an institutional barrier preventing many companies from freeing their workers from the 9-to-5 grind, but it’s one that’s slowly eroding away.
For many of us, there’s barely any reason to be physically present at our jobs at all – cloud software has become the norm, domestic internet speeds are comparable to office connections and the likes of Skype and Zoom mean we can even conduct “face to face” meetings remotely.
In the sectors we operate in, Sesui sees an increasing enthusiasm for remote working as companies realise the value in enabling employees to find a better balance between work and home life. In return, they’re seeing greater employee engagement and retention, and in fact are more able to run their operations around the clock.
“Millennials are interested in seeing evidence of technology that enables collaboration and contact with colleagues from any location”
– Deloitte Millennials Survey 2017
By now we’re all aware of the freedom that comes with Cloud software, but organisations are still waking up to the fact that their phones, too can be managed through the cloud: calls can be routed to workers’ remote offices, home phones, or mobiles seamlessly, even to overseas workers. And with intelligent routing, you can ensure the right calls go to the right people first time, every time, so employees don’t need to be shackled to their desks, and the phones still get answered.
And while in many cases it’s the private sector taking the lead on introducing more innovative working practices, they’re not the only ones addressing the issue. Areas of the public sector, such as healthcare are taking a fresh look at the way they operate as they face increasing demand for their services, a change in the way patients want, and are able to attend appointments, and a workforce that is flagging under the pressure.
Working with organisations from individual practices to regional urgent care groups, we’ve seen, and helped to implement, quite impressive changes in the way primary care can be delivered. And that’s proving to be a game changer for patients and clinicians alike.
By freeing GPs and consultants from the need to be physically present, we’re helping them lead more balanced lives – not only are they able to find more time for their families, for training, and, crucially, for rest we’re also enabling them to see more patients in less time.
And it’s proving a boon for patients too: Not only are people in need of care able to book appointments more easily, but those with repeat appointments, mobility issues, or work / childcare commitments benefit by being able to ‘visit’ the GP from their front room, with a similar level of care and attention,
With the help of Sesui, more and more practices are able to provide their patients with the same standard of care via telephone and video consultations, and with the same data security and patient information available in the surgery, but from the comfort of their own homes.
“At least 90% of our GPs are working parents so we had to think outside the box on how we could give them a better work life balance, while addressing unmet patient needs. Moving our voice communications into the cloud is giving us the flexibility to do both.”
– Suresh Veghala, Director, Jai Medical