G-Cloud Approved Contact Centre as a Service (CCaaS)
Created joined up working across your teams, irrespective of their work location or current hardware, using a connected device that suits them best. Link multiple sites and remote / home workers as part of a virtual contact centre with individual user control via the Sesui Mobile App, web portal or softphone. Click here for our G-Cloud listing.
Key features include: Inbound & outbound call management, retain existing numbers (via porting) or provide new, operational using any connected device with a telephone number, bespoke call plans, Call Recording, overlay existing telephony system or replace / work in parallel, centralised call charges avoiding staff costs and expense claims, and Management Information System access for real-time / historical reporting.
The quickest way to understand how Sesui can help you deliver better customer service through our cloud CCaaS solutions, is to talk with one of our consultants. Simply complete the form and we’ll be in touch.
When an OHES Environmental customer needs to contact us, it’s critical that they get through. Sesui supplies a level of reliability that means customers can call us and we can immediately meet their needs.
“Our customers don’t care where the team is based. All they want to know is that we’re committed to supporting all of our European territories. And thanks to the Sesui Virtual Contact Centre, we’re able to give our customers the service they expect, in their own language.”