– Dr Simon Abrams, Chairman Urgent Health UK.
We’re the bright British innovator of award-winning cloud communications software – connecting people to organisations when it’s critical they get through.
We’ve spent 15 years at the frontline of healthcare, helping clinicians, practice managers and reception teams to overcome the challenges of managing their patient communications. We understand the critical nature of delivering primary and urgent care, and the changing nature of healthcare in the UK.
Our solutions are delivering flexible working for clinicians, enabling them to connect with patients from their practice, at home or on the move. We are enabling primary and urgent care providers to work closer together delivering a more efficient joined-up service to patients 24×7.
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We’re one of just a handful of approved communications providers on Practice Index, set up to help practice managers find the very best partners for their organisation.
When an OHES Environmental customer needs to contact us, it’s critical that they get through. Sesui supplies a level of reliability that means customers can call us and we can immediately meet their needs.
Sesui are proud to have received our ISO/IEC 27001 Information Security Management certification following a comprehensive audit from the leading organisation in the field, BSI.
Eight years ago Sesui became one of the stakeholders in our vision for the future, and we made the decision to put our phone system in the cloud. Back then the cloud was a Silicon Valley buzzword and not particularly ‘NHS’. But we did it and very quickly saw results.
“Our customers don’t care where the team is based. All they want to know is that we’re committed to supporting all of our European territories. And thanks to the Sesui Virtual Contact Centre, we’re able to give our customers the service they expect, in their own language.”
You can rest assured that we have: secure connections, devices and software; controlled access to our data; up-to-date devices; and full protection against viruses and other malware. All fully certified as part of the government’s Cyber Essentials scheme.
Kudos to Sesui for efficiently delivering a solid, scalable, real-time, flexible and responsive call management solutions across our ever-evolving environment.
If you’re in the public sector, you can purchase our solutions faster and more cost-effectively through the government’s G-Cloud 10 framework, where we’re an approved Crown Commercial Supplier.
With telephone donations increasing year-on-year, it was important our contact centre solution could adapt and grow alongside the St Martin-in-the-Fields Christmas Appeal. Sesui provides us with a high level of insight from the call data, and the team works with us to refine the process for next time.
